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About UsYangquan jinyulong ceramsite sand Co., Ltd. was established on March 31, 2012, with a registered capital of 50 million yuan and a total investment exceeding 100 million yuan. It is a specialized manufacturer of fracturing proppants (ceramsite sand) for oil and gas wells.
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ProductThe company currently has an annual production capacity of 90,000 tons of ceramic proppant sand and 150,000 tons of processed alumina powder. Utilizing both ore and slag materials, along with advanced production processes and proprietary formulations, the company is capable of producing high-strength, high-quality ceramic proppant sand.
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EquipmentThe main production equipment includes: two 500×750 jaw crushers, two 2.4×2.5 ball mills, two 2.4×8 ball mills, four 4.5×1.2 pelletizers, eight 2.4×1.7 pelletizers, two 2.2×14 drying kilns, two 2.4×18 cooling kilns, and two 3.2×50 rotary kilns.
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ServiceOur company’s products are not only best-selling across China but are also exported to overseas markets, including Cuba, Australia, South Africa, and many other countries.
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BlogOur company consistently adheres to strict management and the pursuit of excellence, providing our customers with high-quality, reliable products and satisfactory services, and contributing to China’s petroleum production.
Service
Customer service
Our company consistently adheres to strict management and the pursuit of excellence, providing our customers with high-quality, reliable products and satisfactory services, and contributing to China’s petroleum production.
Customer service
After-sales service for ceramic proppants—manufactured with integrity, customer first.
As a professional manufacturer of ceramic proppants, we always put our customers’ needs first and are committed to providing comprehensive, efficient, and reliable after-sales services. We solemnly pledge the following:
I. Rapid Response, End-to-End Tracking
We have established a 24-hour after-sales service hotline to ensure that you can reach us promptly whenever you encounter any issues. Upon receiving your notification, we’ll respond within one hour, guaranteeing that problems are addressed without delay and resolved before the end of the day.
II. Professional Delivery and Emergency Support
We maintain long-term partnerships with several stable and reliable logistics companies to ensure that your goods are delivered safely and on time. Should the quantity be insufficient due to damage to the packaging during transit, we will immediately replenish the missing items, replace the packaging, and assume responsibility for any resulting financial losses.
3. Dedicated personnel will handle communication and provide full-process cooperation.
We assign dedicated staff to provide full-time support throughout the entire process—coordinating technical assistance during product acceptance, testing, and usage. Whether you choose to consult via face-to-face meetings, phone calls, faxes, or letters, we’ll ensure that each inquiry is meticulously recorded, tracked, and followed up on, guaranteeing that every issue is addressed and receives a timely response.
IV. Quality Assurance, with Clear Accountability
All ceramic proppant products come with a 12-month warranty. If quality issues arise that are not due to user error, we promise unconditional returns and exchanges, and will assume all associated financial responsibilities and costs, completely eliminating any worries you might have.
5. Respond promptly to written correspondence.
With regard to your company’s written correspondence, we guarantee to provide a formally stamped or signed response within one business day, ensuring efficient communication and clear delineation of responsibilities.
We firmly believe that high-quality products must be paired with reliable after-sales service. Choosing us means opting for a cooperative experience that’s worry-free, hassle-free, and reassuring.
Yangquan jinyulong ceramsite sand Co., Ltd
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Address: Longzhuang Village, Jucheng Town, Pingding County, Yangquan City, Shanxi Province
Contact: General Shu